Terms & Conditions for Strahlfoili.com
§ 1 Scope
(1) Deliveries, services and offers are provided exclusively on the basis of these General Terms and Conditions in the version valid at the time of the order. These are part of all contracts that Aletia Reilingh (Strahlfoili), (hereinafter referred to as „Seller“) with the customers (hereinafter referred to as „Buyer“) on the goods offered by the seller via the Internet. Any deviating terms and conditions of the Buyer shall not be recognized unless the Seller expressly agrees to their validity in writing.
(2) The customer is a consumer if the purpose of the ordered deliveries and services cannot be attributed to his commercial or self-employed professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of his commercial or self-employed professional activity.
§ 2 Offer and conclusion of contract
(1) By pressing the button „Complete Order“, the Buyer submits a binding offer to purchase the goods in the shopping cart. However, the offer can only be submitted and transmitted if the Buyer accepts these GTCs by clicking the checkbox on GTCs and right of withdrawal and thereby includes them in his offer and confirms that he has been informed about his right of withdrawal.
(2) The Seller shall then send the Buyer an automatic confirmation of receipt by e-mail, in which the Buyer’s order is listed again. The automatic confirmation of receipt merely documents that the order of the Buyer has been received by the Seller and does not constitute an acceptance of the offer. The contract is only concluded by a further e-mail in which the express acceptance is declared.
§ 3 Delivery and availability of goods
(1) If no copies of the product selected by the Buyer are available at the time of the Buyer’s order, the Seller shall notify the Buyer accordingly. If the product is permanently not available, the seller refrains from a declaration of acceptance. In this case, a contract is not concluded. In this case, the seller will immediately refund any payments already made by the buyer.
(2) If the product designated by the Buyer in the order is only temporarily unavailable, the Seller shall also notify the Buyer thereof. In the event of a delay in delivery of more than two weeks, the Buyer has the right to withdraw from the contract. Moreover, in this case, the seller is also entitled to withdraw from the contract. In this case, the seller will immediately refund any payments already made by the buyer.
§ 4 Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
Shipping costs for the return are the buyers responsibility and are non-refundable.
To exercise your right of withdrawal, you must contact us via:
Strahlfoili by Hufschmied Reilingh
Aletia Reilingh
Essriege 6 Borken 46325
Telephone: +4915152476481
Email: Aletia@strahlfoili.com
Managing Director: Aletia Reilingh Sales Tax Identification Number: VAT ID DE30759436180
by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the following model withdrawal form, which is not mandatory.
Notice: A full refund of the returned goods will only be given if the product is in the same condition as it was sent by us.
Return address for returns
Strahlfoili by Hufschmied
Reilingh Aletia Reilingh
Essriege 6 46325 Borken
Germany
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Muster-Widerrufsformular
An Strahlfoili by Hufschmied Reilingh
Aletia Reilingh
Essriege 6
46325 Borken
Germany
Aletia@strahlfoili.com
I/we* hereby revoke the contract concluded by me/us* for the purchase of the following goods:
Ordered on*/received on*:
Name on order:
Address on order:
Customer signature (only in case of notification on paper):
Date
*Delete as applicable
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In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you informed us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to your handling of the goods which is not necessary for the inspection of the condition, properties and functionality of the goods.
Note: A full refund of the returned goods will only be given if the product is in the same condition as it was sent by us.
End of the cancellation policy
Notes: (1) The right of withdrawal is excluded for contracts for the supply of goods that are made to customer specifications or clearly tailored to personal needs or which are not suitable for return due to their nature . Otherwise, the statutory exceptions apply in accordance with § 312 d Abs. 4 BGB.
(2) In the case of returns without product packaging, the buyer may have to pay compensation for lost value
§ 5 Prices and payment
(1) The minimum order value is 15.00 EUR.
(2) The Seller only accepts the payment methods displayed to the Buyer during the ordering process.
(3) The purchase price plus packaging and transport costs shall become due upon conclusion of the contract.
(4) Details on shipping costs can be found in the link Shipping Information.
§ 6 Offsetting and right of retention
The Buyer shall only be entitled to set-off if and to the extent that its counterclaims have been legally established, are undisputed or have been acknowledged by the Seller. The Buyer shall only be entitled to exercise a right of retention if its counterclaim is based on the same purchase contract.V
§ 7 Shipping
Unless a fixed period or date has been agreed in writing, deliveries and services shall be made as soon as possible, but no later than within a period of approximately four weeks. Should the Seller fail to meet an agreed delivery date, the Buyer shall grant the Seller a reasonable grace period, which shall in no case be less than two weeks.
§ 8 Warranty
(1) In the event of defects in the delivered goods, the Buyer shall be entitled to the statutory rights.
(2) The generally possible non-existing compatibility of individual articles with each other or with articles of third parties shall not constitute a defect within the meaning of § 8 para.1.
(3) However, the special provisions of § 9 shall apply to the Purchaser’s claims for damages.
§ 9 Liability and compensation
(1) Claims for damages of the Buyer due to obvious material defects of the delivered goods shall be excluded if he does not notify the Seller of the defect within a period of two weeks after delivery of the goods.
(2) The Seller’s liability for damages, irrespective of the legal grounds (in particular in case of default, defects or other breaches of duty), shall be limited to the foreseeable damage typical for the contract.
(3) The above limitations of liability shall not apply to the Seller’s liability for intentional conduct or gross negligence, for guaranteed characteristics, for injury to life, body or health or under the Product Liability Act.
§ 10 Refusal of acceptance
In case of non-acceptance of goods (refusal of acceptance) by cash on delivery, the seller shall charge the buyer for the resulting shipping costs with a flat rate of 5.00 EUR, abroad with a flat rate of up to 20.00 EUR.
§ 11 Retention of title
(1) The Seller retains title to the delivered goods until the purchase price for these goods has been paid in full. During the existence of the reservation of title, the buyer may not sell the goods (hereinafter: reserved goods) or otherwise dispose of the ownership thereof.
(2) In the event of access by third parties – in particular bailiffs – to the goods subject to retention of title, the Buyer shall point out the Seller’s ownership and notify the Seller immediately so that the Seller can enforce its ownership rights.
(3) In the event of a breach of contract by the Buyer, in particular in the event of default in payment, the Seller shall be entitled to demand the return of the reserved goods, provided that the Buyer has withdrawn from the contract.
§ 12 External links disclaimer
The seller refers to his pages with links to other sites on the Internet. The following applies to all these links: The seller expressly declares that he has no influence on the design and content of the linked pages. Therefore he dissociates himself hereby expressly from all contents of all linked pages of third parties on strahlfoili.com and does not adopt these contents. This declaration applies to all displayed links and to all contents of the pages to which links lead.
§ 13 Image rights
All image and text rights are held by the seller or the manufacturers. Use without express consent is not permitted.
§ 14 Miscellaneous
(1) All declarations transmitted within the framework of contractual relations with the Seller must be made in writing.
(2) This contract and the entire legal relationship between the parties shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(3) Should individual provisions of this contract be or become invalid or contain a loophole, this shall not affect the remaining provisions.
Last Updated: 05 March 2023
Alternative Dispute Resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can access at https://ec.europa.eu/consumers/odr . We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.